First Data Corporation

Electronic Funds Services Division, Palo Alto, California
Member of the R&D team chartered with defining and developing FDC's Internet-based services during 1995 - 1996. Assistance in strategic and project planning, business plan development, and software evaluation. Business areas included Internet-based credit card acceptance and direct marketing. Performed detailed evaluations of web-based merchant mall software products such as Netscape's Merchant Server. Provided the complete design and implementation of a prototype e-store for this evaluation. Also, led a site design team through creation of the initial corporate World Wide Web presence for the EFS division.

Direct Banking Division, Omaha and Los Angeles
Consultant to the division President, as well as to the directors of marketing and systems/operations. The division provided branded Internet-based home banking services to the customers of banks, credit unions, and credit card issuers. Performed operations assessment which reduced the implementation time required to launch new Internet banks down to an industry-leading 30 days. Managed a site development team through a re-design of the firm's web site, including a new online demo of Internet banking services.

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