During 2004, served as full-time consultant to the bank’s wire transfer product manager. Assistance included business analysis for ongoing development projects for the CEO Wires (Internet) service, including detailed requirements and use cases. Assessed strategic wire transfer initiatives for all channels, and served as backup to the product manager.

During 2002, served on strategic consulting team for evaluation of new business opportunities, for executive management of the bank's technology and operations division. Scope of evaluation included check processing, as well as Point-Of-Sale and ACH transactions.

From 1996 - 2000, served on the development team for the bank's WellsNet and Wells Electronic Banker services. Targeted at middle market and large corporate businesses, WellsNet was an Internet browser-based corporate cash management service offering extensive reporting and transaction initiation capabilities. Wells Electronic Banker was an international treasury management service, employing proprietary client workstation software, and communicating over a private TCP/IP network. Subsequent to the initial WellsNet launch, designed requirements for WellsNet service enhancements such as electronic funds transfer payments, and provided direction in the administrative areas of billing, management reporting, and customer care.